Subject: Request to export saved payment methods — [Organization / Merchant name]

Hello [Outgoing Gateway / Vault] Support,

I would like to export all eligible saved payment methods for [Organization / Merchant name], account [Merchant / Account ID], to [Receiving PSP / Vault], a PCI DSS Level 1 service provider.

Please arrange a secure provider-to-provider transfer directly with the receiving migration team. Their details are:


- Migration contact: [Name / Team]
- Support email: [Receiving team's email]
- Import ticket reference: [Reference]
- Current compliance documentation: [AOC link or approved documentation channel]
- Public encryption key: [Verified public-key link or public key]
Please coordinate with that team to verify the encryption key and fingerprint, agree the export format and secure delivery endpoint, and encrypt the export for the receiving provider.

Where available and supported, include our merchant customer IDs, source payment-method IDs, transferable payment credentials, expiry details, billing information, default-method indicators, applicable network-issued transaction references, and relevant stored-credential context. Please preserve the identifiers needed to map each imported method back to the correct customer and subscription.

Please identify any unavailable fields or excluded records. For transaction references, specify whether each field contains a network-issued value, a transformed value, or an internal gateway reference.

If network tokens are included, please confirm whether the transition supports continued management, reassignment, or new provisioning, and what coordination is required with the receiving team and relevant network service.

Before proceeding, please confirm the authorization you require, applicable fees, expected timeline, eligible record count, handling of changes made after the initial export, and the process for a sample import and reconciliation report.

When the export is ready, please notify [Receiving support email] and reference our organization, merchant account, and import ticket. I am happy to connect both support teams to move the process forward.

Thank you,
[Name]
[Role]
[Organization]
[Contact details]